Travel Life Cover Star: Checking In With Rachel Bedgood

Being the highly respected CEO of a successful Welsh company means Rachel Bedgood has a packed schedule, but we managed to catch a moment of her precious time to learn about her travel experiences and how they intersect with her professional and personal life.

Rachel is a grounded and committed business leader who values her community, her team and her clients above all else. As the CEO of Complete Background Screening (CBS), she has built a thriving company rooted in Wales, operating globally across diverse sectors and delivering smarter screening solutions that ensure safer futures for organisations and individuals alike.

Rachel’s vision is to create a world where trust and security form the foundation of every hiring decision. Proud of her Welsh roots, Rachel ensures CBS represents Wales on a global stage.

How often do you travel?
Like many business owners, I travel as much as my schedule allows, though running a company and raising two children doesn’t leave as much time as I’d like! I manage a few European breaks in the summer and often venture further afield in the winter. Most weekends, though, I’m really fortunate to be able to recharge with my family in Saundersfoot, West Wales, where we have a cosy retreat that feels like a little holiday every week.

Where have you travelled recently?
Spain is a regular destination for me – Ibiza and Tenerife are particular favourites. I also attended a family wedding in Miami last year and made time for a few magical days at Disney with the kids. Travel is often a mix of business and pleasure; for example, I recently combined a business conference in Iceland with a special celebration for my 40th birthday.

What is your earliest memory of travelling?
My earliest memories are deeply tied to Spain – my mum moved there at sixteen, breaking barriers with her adventurous spirit. She built a life there and eventually returned to Wales, but we kept strong ties to the region. Summers as a child were spent in a small apartment my grandmother purchased in the 1970s and those long holidays in the Costa Del Sol are still some of my happiest memories, and perhaps why I feel such a connection to Spain today.

What do you need for a perfect holiday?
The essentials are simple – sun, relaxation, good food and quality time with family. Whether it’s lounging by a pool in Tenerife or exploring Wales’ breathtaking landscapes, the key is slowing down and enjoying the moment. A great cocktail doesn’t hurt either!

Favourite places to visit?
Thailand stands out as one of the most memorable destinations I’ve experienced. The vibrancy and unpredictability of the country were incredible – I’d love to go back and explore more!

Your best holiday and why?
Tenerife holds a special place in my heart. We discovered a beautiful hotel in La Caleta fifteen years ago and have been going ever since. It was even the venue for our wedding in 2016, where 65 friends and family joined us. The area and hotel have evolved alongside our family, which makes it feel like home away from home.

Your worst travel experience and why?
Thankfully, I haven’t had many bad experiences. Airports can be a little stressful, but I remind myself they’re just part of the journey. The excitement of reaching the destination usually outweighs any minor inconveniences.

Your most adventurous travel experience?
I’ve been invited to take part in a seven-day Rickshaw Race across India with a great group of other female business leaders which should be a great experience. I’ve never been to India, so I expect it will be eye-opening and filled with challenges. I’m competitive, so I’ll certainly be aiming to win, but I’m also looking forward to immersing myself in the culture and learning more and connecting with others along the journey.

Most remote place you’ve been?
I’m not naturally drawn to remote destinations, preferring places where I can explore, people-watch and soak in local culture. I’m inspired by settings that combine history, community, and a good dose of humanity.

Favourite hotel?
For business in London, I stay at the Savoy Hotel – it’s simply beautiful. Its history, impeccable service, and dining options are unmatched. I feel so fortunate to enjoy experiences like this, but they’ve come through years of hard work, starting from a solo desk to building the life I have today. A recent trip with the kids to see Matilda in the West End was made extra special when the Savoy arranged for their Phantom to take us to the theatre. Those little touches really stand out and make the memories even better.

Your best piece of travel advice?
My best travel advice is to always plan ahead and stay organised. Whether it’s researching your destination, packing efficiently or making sure your documents are in order, a little preparation can save a lot of stress. On a professional note, when I can, I choose to travel business or first class for long-haul flights, especially to places like Dubai. It’s not a luxury I take lightly, but with my busy schedule, time is a real luxury. Being able to arrive refreshed helps me make the most of the trip – whether that’s diving straight into work or spending meaningful time with my family.

What do you love about travelling?
I love the planning and build up almost as much as the trip itself. Thinking about where to go, what to do and what to pack gives me a sense of focus before I leave. Above all, travelling gives me uninterrupted time with my family – time that’s all too rare in day-to-day life.

Are you an adventurous traveller?
I’m learning to be. While I’ve played it safe in the past, I’m keen to push my boundaries. With Goa planned for next year and the Rickshaw Race in India, I’m stepping into more adventurous territory.

Your most luxurious travel experience?
Staying at Raffles Hotel in Singapore was beyond anything I’d imagined. While the stay itself was luxurious, I also attended a Jeremy Harbour business course on mergers and acquisitions, which offered an invaluable opportunity to learn and explore further. The combination of personal and professional growth made it unforgettable.

Have you travelled alone or always with family?
I’ve always travelled with family, but I can see the appeal of solo travel for self-reflection. If I ever disappear for a few days, you’ll likely find me at The Retreat at Blue Lagoon in Iceland – it’s the perfect escape.

What has travelling taught you?
Travelling constantly reminds me of how fortunate I am. It broadens my perspective and reinforces the importance of appreciating both the big and small moments.

Are you a city break or beach lover?
I lean towards beaches but have come to love city breaks too. Last year’s trip to Rome was a standout – getting lost in the cobbled streets and seeing Andrea Bocelli perform live was magical. Barcelona is next on my city break list.

Are you an anxious flyer?
Not really. Flying is just part of the journey for me – something to get through so I can enjoy what’s at the destination.

How do you like to spend your time away?
Relaxation is key. Life at home is busy, so holidays are for unwinding with a good book by the pool while the kids play nearby.

Favourite airline and why?
Emirates sets the standard for luxury travel, but I also appreciate the consistent service from British Airways and Virgin. For short-haul flights, airlines like EasyJet and Jet2 often offer unbeatable convenience.

Most memorable meal abroad?
Christmas Day 2022 at the Akoya Hotel in Phuket stands out. Watching the sunset with my family while enjoying a spectacular meal on the rooftop was unforgettable. That said, my husband’s favourite remains Spargo’s at Marina Bay Sands in Singapore.

What do you dislike about travelling?
Airports can be tedious, but they’re a small price to pay for the adventures that follow. As someone in the background screening industry, I understand the importance of security protocols, so I’m happy to comply!

Where next?
The diary is filling up! I have Barcelona with friends, Tenerife for Christmas and a business trip to Goa next spring. Beyond that, I’m open to new opportunities – the world has so much left to explore.

What’s been your most challenging business trip, and how did it shape your approach to work?
One Christmas, I had to leave my family and fly back to Bristol for a face-to-face meeting with a client. The trip cost me 36 hours of family time for an hour-long meeting, but it was critical to maintain the relationship and deliver on a promise. Experiences like that remind me of the importance of balancing client commitments with family, and they’ve shaped how I prioritise my time today.